[Job Posting] AP&T Customer Service Rep. - P.O.W. Report

Monday, December 23, 2019

[Job Posting] AP&T Customer Service Rep.

Recognized as one of the most progressive utilities in Alaska, Alaska Power & Telephone (www.aptalaska.com) currently provides service to communities located above the Arctic Circle, deep in the Wrangell Mountains and throughout the islands of Southeast Alaska.

We have a full time opening for a Customer Service Representative (CSR) in Craig, Alaska. Responsibilities include taking power and telecom service orders and payments, answering phones, assisting customers, balancing daily cash, handling customer billing, assisting with inventory and various other administrative support duties as assigned.

We are looking for a dependable, unflappable person who excels at juggling multiple tasks and providing exceptional customer service. Our ideal candidate is a person who is driven to serve our customers with a positive “can-do” attitude, who is great with people, eager to learn and can communicate effectively in a fast-paced work environment.

Candidates must be available to work 8:00am-5:00pm Monday through Friday.

Candidate Qualifications Required

High School Diploma or GED
Previous office or customer service experience; minimum 6-12 months preferred
Proficient with MS Office Suite/10-key skills
Valid driver’s license and ability to be insured by AP&T
Ability to pass a pre-employment background and drug test
Proven ability to cope with Alaska’s harsh weather & challenging environment

We offer competitive compensation & benefits; if you have great customer service skills, are self-motivated and want to work for a stable company, please apply today! There is no relocation benefit for this position.

Applications are only accepted online here.

Applications must be submitted by 5pm (AKDT) on Friday, January 10th 2020.

EEO Employer/Vets/Disabled and Drug and Alcohol-free workplace

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